Innovation at the core

Technology

The Ni2 software is specifically designed for Service Providers to effectively and efficiently monetize services. Ni2 includes a platform, with a suite of integrated applications, specifically designed to assist Service Providers to Build, Deliver, Document, and Support the services they market to their customers.

document

DOCUMENT

Ni2’s unique technology allows to create and maintain an up-to-date inventory and audit all services and resources through out their life cycles.

config

BUILD

When it comes to offering new services, Ni2’s features allow to thoroughly plan and design newly required resources, as well as fully manage their deployment.

deliver

DELIVER

Ni2 also allows to plan, provision and fulfill ordered services quickly and more efficiently, allowing Service Providers to monetize their resources faster.

support

SUPPORT

Ni2’s support features provide serviceability and enhance customer support, in order to reduce churn.

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Testimonials

What Our Customers Think

We chose Ni2 because it is able to bridge the IT and telecommunications worlds better than other vendors, including some well know ITSM platforms. Today, Ni2 helps us to proactively manage the impact of change and incidents across massive shifts in infrastructure.

We chose Ni2 as they are the only vendor that is uniquely capable of offering ITSM-DCIM-OSS capabilities under one platform. With the Ni2 platform in place, AIMS will be able to provide faster and more efficient services for our customers.

Ni2 was selected to be a foundational component of our strategic initiative to continue to support the growth in our business, while maintaining the highest levels of quality support and satisfaction that our clients have experienced from LightEdge.

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