N(i)² announces partnership with Kifinti for the distribution of The N(i)² Solution™ Kifinti adds Network Resource Management to its IT Service Management product line
Montréal (Québec), Canada – June 29th, 2005 – N(i)² Inc, a software development company of Information & Communication Technology (ICT) resource management solutions, is pleased to announce its agreement with Kifinti for the distribution of The N(i)² Solution. Kifinti is a fast-growing provider of IT Business Service Management Solutions, and namely the largest Remedy® reseller in the Canadian enterprise and government markets.
The N(i)² Solution for Network Resource Management will complement Kifinti’s flagship products in the IT Help Desk arena by offering modular and scalable application tools with focus on ICT Infrastructure Management. The N(i)² Solution offers powerful ITIL® based Inventory and Configuration Management Modules that provide IT organizations with accurate information on network resources to help streamline and document operations, as well as Planning and Network Design Modules to enable them to proactively plan and assess impacts of future changes.
“The N(i)² Solution truly complements our IT service management solutions by offering IT managers a consolidated view on all their IT and network resources”, says Jon Camilleri, CEO and Founder of Kifinti. “The N(i)² Solution’s ability to provide our customers with invaluable information concerning their infrastructure will inevitably translate into enhanced customer service”, adds Camilleri.
“Managing the interdependencies between IT services and network operations have become critical”, says Joseph Hatchuel, CEO of N(i)². “Kifinti’s decision to add The N(i)² Solution to its IT service Management portfolio reaffirms businesses’ need to manage their networks as a core asset”, adds Hatchuel.
The N(i)² Solution provides up-to-date visibility on the widest spectrum of both discoverable and non-discoverable network resources, such as routers, switches, servers, IP addresses, patch panels, racks, facilities, etc. This includes network equipment configurations, inventory availability, geographical location, as well as recommended supplier specifications.
The N(i)² Solution offers Kifinti’s customers with the following benefits:
End-to-end visibility on infrastructure inventory and design parameters for maximum usage of resources
Reduced risks associated to change by providing proactive planning tools
Accurate design impact analysis for optimized service quality & capacity
Fast and efficient deployment with automatically generated deployment plans
Reduced downtime by reverting to previous and documented working configurations
About Kifinti Kifinti is a full service solution provider with a focus on Service Management and Call Center. Kifinti’s strength in Help desk, Asset management, Change Management and Customer service management is built on a foundation of top level relationships with the leading software vendors and a team of analysts, implementers and developers who have literally hundreds of successful projects under their belts. Headquartered in Toronto, Canada, Kifinti delivers services and products across North America. For more information, please visit: www.kifinti.com
About N(i)² N(i)² develops and markets innovative, ready-to-use, Information and Communication Technology resource management solutions for the enterprise market. The N(i)² Solution™ is a series of ITIL compliant software modules that empower IT and network organizations of all size to streamline their operations with absolute visibility on their resources. N(i)² was founded in 2003 by the creators of the industry leading physical inventory management software, N&SP™, aimed at the telecom service provider market. Lat45, the developer of N&SP™, was acquired by MetaSolv Software inc. in 2001. For more information, please visit: www.ni2.com.
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For more information on N(i)², please e-mail: information@ni2.com
