CONSULTANT – INTERMEDIATE TO SENIOR

We are currently opening a number of consulting positions in the Professional Services group.

As a consultant, you will be joining an experienced, dynamic, international and multicultural team and will be part of an exciting new phase
for our company.

Job Responsibility

As a member of the Ni2 Professional Services team you will participate in a team effort to implement our solution for our customers, successfully and within time and budget. The candidate will be accountable for the tasks assigned by the project manager. Depending on
the size of the project, project management responsibilities may also be required.

Key Responsibilities

As a versatile consultant, your responsibilities may include:

  • Analysis of customer’s context in the areas of technical infrastructure, existing data, processes or existing tools
  • Data modeling in regards to Ni2’s CMDB model
  • Data manipulation, scripting and import
  • Process definition in regards to the Ni2 application
  • Testing and solution deployment
  • Keeping account and project managers informed of major issues
  • Reporting internally and to customers or partners

Responsibilities for more technical consultant may include:

  • Query Language, HTML reports creation
  • API development
  • System architecture definition, hardware/software specification and/or design, implementation

Other responsibilities may include:

  • Write or review product documentation
  • Product Testing
  • Create offers of services for our customers
  • Support presales activities

Academic Background and Work Experience

  • University or college degree in an IT related field (Computer Science, Communications, and Business) or equivalent work experience
  • 5 to 10 years of related IT experience

Required skills

  • Expert analytical skills
  • Solid understanding of the enterprise systems management market strongly desired
  • Implementation experience of software products, in particular Service Desk, Network Management and Data Center automation solutions
  • Knowledge of ITIL Practices and Foundation
  • Good knowledge of IT Management tools
  • Good knowledge of Data Center or Telecom Operators’ Operations
  • Strong working knowledge of Microsoft Office suite
  • For Technical Consultant: Knowledge of Windows Servers
  • Basic knowledge of Unix (Linux, Solaris)
  • Working experience with various databases (supporting PostgreSQL,SQL Server, Oracle) and application servers environments (JBoss)
  • Java / JSP / J2EE – Intermediate Skill Level
  • Good knowledge of TCP/IP, VLAN, VPN, network topology
  • Good knowledge of LDAP
  • Good knowledge of virtualization
  • Knowledge of security principles

Nice to have

  • ITIL certification
  • Xml and JSP
  • Application server (JBoss,)
  • Understanding of security aspects
  • Excellent understanding of entire development process, including specification, documentation, and quality assurance

Personal characteristics

  • Bilingual (English and French)
  • Strong listening and questioning and communication skills, both written and verbal
  • Strong organizational skills and ability to multi-task
  • Leadership
  • Diplomacy
  • Proactivity
  • Performs well under pressure to meet the demands of our customers
  • Goal oriented
  • Service oriented and solution driven
  • Team oriented, with the ability to work independently

Terms of employment

Full-time, permanent position based in Montreal (Canada).
This position may require international traveling to customer’s offices, outside Ni2 offices location. Percentage of traveling may vary.

If you are interested, send us your resume quickly!

Only candidates selected for an interview will be contacted.

Please send your resume to: careers@ni2.com