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In addition to its software products, N(i)² and its network of partners offer consulting, support and educational services.

First and foremost, these services are meant to provide tools and assist users in quickly implementing N(i)² products in order to gain the various benefits of their use. In light of ITIL's best practices, some of the early benefits are: gaining visibility on their IT and network infrastructures, controlling changes, maintaining standardization, improving customer service, etc.

Services are also designed to adapt the implementation of the products to the customers' context of operation and to sustain users' learning experience.

Such services may include:
  • Initial load of information, to build CMDB, catalogs and templates
  • Import of various data: maps, floor plans, contracts, etc
  • Process definition to conform to ITIL's best practices
  • Installation of the modules
  • Configuration of the modules
  • General and customized training
Services are offered separately from N(i)² licensing. They may be provided by N(i)² Professional Services or, by N(i)² partners and authorized resellers with dedicated and knowledgeable personnel in your area.

Consult the list of N(i)² partners and resellers.


In addition, N(i)² and its network of partners provide technical support.